Terms of Service
Last Updated: June 13, 2025
21co Technologies Ltd. (“21.co” “we,” “us,” or “ours”) is pleased you have chosen to use and explore the cryptocurrency and digital assets market intelligence platform, Blocksensai (the “Platform”). Before using the Platform, please read these terms carefully. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, THEN DO NOT ACCESS AND/OR USE THE SERVICES.
These Terms of Service (“TOS”) describe the terms and conditions by which we offer customers, authorized users, and any individual or entity accessing or using the Platform or the Services (“you” or “your”) access and use of the Platform and its services, products, features, and functionalities (collectively, the “Services”). Any access to or use of the Services shall be subject to the terms and conditions of this TOS. This TOS is a legal contract between you, the user, and 21.co and by using the Services, you accept and agree to be bound and abide by this TOS. We reserve the right to modify the terms of this TOS, in whole or in part, at any time and in our sole discretion, with no advance notice to you. By continuing to use the Services, you agree to be bound by the then current version of this TOS.
Our Privacy Policy explains how we collect and use personal information.
The information provided on the Platform is for informational purposes only and does not constitute financial, investment, legal, or other professional advice.
1. Access and Use
During the Term of this Agreement, you are granted the right to use the Services in accordance with the terms and conditions outlined in this TOS. You acknowledge that, due to the nature of artificial intelligence (AI), any Output (as defined below) that is generated by the Services may not be unique, and similar or identical results may be produced for other users. “Input” shall refer to any data, content, information, or requests you provide to the Services, including but not limited to text, files, or queries. “Output” shall refer to the responses generated by the Services based on the Input you provide, which may include text, data, or other AI-generated outputs. By using the Services, you acknowledge and agree that we may use your Input and Output to operate, enhance, and secure the Services, as well as to comply with legal obligations.
AI is a rapidly evolving field, and while we strive for accuracy, you understand and agree that Output may not always be factually accurate or complete.
We are committed to maintaining privacy. While use of the Platform does not allow us to identify users on an individual basis, the Platform data collection process operates through segregated user pools. Data may be collected from these segregated user pools for the purpose of improving the Platform and related services. This data collection may occur on an anonymized basis, ensuring that no personally identifiable information is included. The data derived from these pools will be used solely for the enhancement and optimization of the Platform, and will not be linked to any specific user. By using the Platform, you consent to the collection and use of this anonymized data for these purposes.
2. Limited License
21.co owns and reserves all rights, title, and interest in and to the Platform and Services, including all: (i) information, text, data, files, code, methods of operation, the compilation, assembly, and arrangement of the materials of the Services, and all other copyrightable material; (ii) other forms of intellectual property related to the Services, (all of the foregoing, collectively “Content”). Subject to the terms of this TOS, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services. The Services, including the Content, but excluding any tangible medium the Services may be supplied on, are licensed, not sold. This license is personal and does not give you any ownership rights in any of the Services or in or to any of their features or Content. As an express condition to this license, you hereby agree not to replicate, copy, improvements, mimic, modify, translate, disassemble, reconstruct, reverse engineer, decompile, use for competitive analysis, or creative derivative works from the Platform, and any related software (e.g. APIs), including but not limited to attempting to develop a competing software or functionality to the Platform.
3. Feedback
You hereby grant 21.co a non-exclusive, royalty-free, worldwide, transferable, and sublicensable (through multiple tiers) license under your intellectual property rights to use any suggestions, comments, or other feedback you provide regarding the Platform or Services (“Feedback”), including ideas related to features, usability, performance, and bug reports. This license is perpetual and irrevocable and permits 21.co to use, reproduce, display, distribute, create derivative works from, and incorporate Feedback into its products and services. In addition, to support and provide the Services, you grant 21.co a worldwide, non-exclusive, royalty-free license during the Term to use, reproduce, distribute, transmit, store, display, and process any Inputs. You agree that 21.co may use Input to improve and test its offerings, include aggregated and anonymized Input in reports or promotional materials, and retain anonymized, non-attributable Input after termination of this Agreement for such purposes. Except for the limited rights granted herein, you retain all right, title, and interest in and to the Input, including all related intellectual property rights. 21.co shall retain ownership of any and all intellectual property rights arising from any suggestions, ideas, enhancements, feedback, or other recommendations that you provide related to the Content.
4. Updates and Modifications
We may provide patches, updates, modifications, or upgrades to the Services that may be required to continue using the Services (including automatic or “in the background” updates) without notice. Such updates are subject to this TOS unless other additional terms are presented with the updates, in which case, those other terms shall apply. We may from time to time modify, alter, or suspend, our Services for such valid reasons as, and without limitation: improvement of our Services, (such as offering new Services or Content); changes necessary for maintenance or balancing, bug fixing or to prevent or counter exploits; changes that are necessary due to a new technical environment; suspected or actual intellectual property infringement, third-party compliance requirements; a service or feature which is part or interconnected with our Services; necessary enhancements for the safety of users; or other material, legal, regulatory, or security reasons.
5. Availability and Account
To access the Services, you may be asked to provide registration details or other information; information that you provide should be correct, current, and complete. If you choose, or are otherwise provided with a password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You agree to immediately notify us of any unauthorized access or use of your account/password or any other breach of security.
The Services may be offered only for a limited time, or use of certain features, services, or content may be unavailable to you depending on your geographic region. If you change geographic regions, your access to the Services may be affected if prohibited by the applicable laws of the new geographic region in which you are present.
6. API Use
To the extent you utilize an open application programming interface (“API”) in connection with the Platform, you agree that you:
(i) Shall comply with applicable laws, rules, regulations, and any applicable guidelines, restrictions, or requirements as set out by us or listed in any API documentation;
(ii) Shall not engage in, encourage, or facilitate illegal acts;
(iii) Shall only access an API by the means described in the documentation of an API or as instructed by 21.co;
(iv) Shall not misrepresent or mask either your or a systems’ identity;
(v) Shall not exceed any applicable rate limits or interfere with the operation of the API or engage in any activity that could damage disable or overburden the platform’s infrastructure;
We reserve the right to unilaterally monitor API usage, such as by accessing and using your API client to identify security issues, and to impose limits on access to the API, including by limiting API requests and number of users, and revoking access, at our sole discretion. Your use of an API in connection with the Platform shall not convey ownership of any rights in our API, or the content accessed in relation to your use. To the extent that certain software included in our APIs may be licensed as open source, and an open-source license explicitly supersedes these Terms, that license governs your agreement with us regarding the applicable open-source software.
7. Security; No Interference with Services or System
You shall not, and you shall not permit or encourage any third party to: (i) reverse engineer, disassemble, decompile, decode, decrypt, or hack any of the Services, or otherwise attempt to derive or gain access to the source code of the Services or any part thereof; (ii) attempt to bypass or break any security mechanism on any of the Services or any of 21.co’s, its affiliates’, its providers’, or other users’ data, networks, systems, applications, or computing devices accessed or used in connection with the Services (collectively, the “System”); (iii) access or use the Services or the System without authorization, including, but not limited to, an attempt to probe or scan any of the Services or the System, or to breach security or authentication measures of the Services or the System; (iv) disrupt the proper function of the Services or the System, including, but not limited to, overloading the Services or the System; (v) exceed or circumvent any technical or other limitations and restrictions of the Services or the System provided by 21.co, including, without limitation, any quota or usage restrictions, (vi) use manual or electronic means to avoid any use limitations placed on the Services or the System; (vii) use the Services or the System in a manner that poses a security or service risk to 21.co, its affiliates, its providers, or other users, or (viii) any other activity that could be reasonably interpreted as unauthorized access to, use of, or interference with the Services or the System.
8. Restrictions on Use
In connection with the System and the Services, you shall not, or permit or encourage any third party to:
(i) violate, or assist in violation of, any law, statute, ordinance, rule, regulation, or sanctions programs administered in the countries where 21.co conducts business, including but not limited to, the U.S. Department of Treasury’s Office of Foreign Assets Control;
(ii) commit a crime, or engage in any other unlawful activity or publishing, distributing, or disseminating any unlawful material or information;
(iii) violate, infringe, or misappropriate any copyright, trademark, parent, right of publicity or privacy or any other intellectual property or proprietary rights, or remove, obscure, or modify any copyright, trademark, or other proprietary rights notices, marks, labels, advertisements or other features contained on or in the Services or the System;
(iv) interfere with another individual’s or entity’s access to or use of any of the Services or the System;
(v) defame, abuse, extort, harass, stalk, threaten, or otherwise violate or infringes on the legal rights of others (including, but not limited to, rights of privacy, publicity, and intellectual property);
(vi) harvest, scrape, or otherwise collect information or data from other users, the Services, or the System, whether through automated means or otherwise;
(vii) engage in activity which operates to defraud 21.co, its users, or any other person or entity, including, but not limited to, providing or making any false, inaccurate, or misleading information or representation, creating a false identity, or otherwise impersonating another person or entity;
(viii) hide or mask your identity, or the identity of systems or devices accessing the Services or the System;
(ix) rent, lease, lend, sell, repackage, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services or the System to any unauthorized third party;
(x) access the Services or the System in order to build a competitive product or service, or to build a product or services using similar ideas, features, functions, or graphics of the Services or the System;
(xi) copy the Services or the System, or copy any ideas, features, functions, or graphics of the Services or the System; or
(xii) prepare any derivative works based on the Services or the System. You agree to comply with all applicable trade laws and regulations, including but not limited to sanctions and export controls. You represent and warrant that your use of the Services, including any Input you provide, will not violate such laws, including restrictions on use in or for the benefit of embargoed countries or restricted parties, or for prohibited end uses. You further warrant that your Input does not contain material requiring government authorization for release or export.
Without limiting the foregoing, nothing in the limited license granted in this TOS authorizes the use of Services in any manner to develop, train, enhance, or provide source material for any program or tool that uses algorithms or technology commonly known as artificial intelligence or machine learning to create or generate content such as, but not limited to, software code, written text, still or moving images, or other works based on inputs (“Generative AI Tools”). Violations of this Section 4 or, more broadly, any material provision of the TOS, may result in adverse action against you, including, without limitation: suspending your access to some or all of the Services, barring you from accessing the Services in the future, and/or taking appropriate legal action to enforce this TOS or our other rights under applicable law.
9. Term
The term of this Agreement begins on the date you first access the Platform/Services and will remain in effect until you cease using the Services or the Agreement is otherwise terminated in accordance with its terms (the “Term”). 21.co reserves the right to unilaterally discontinue providing Services and access to the Platform in its sole discretion. Upon expiration or termination of this Agreement, your right to access and use the Services and Platform will immediately cease, and you must discontinue all use of the Services.
10. No Automated Access or Harmful Code
You shall not or permit or encourage any third party to: (i) use any robot, spider, scraper, or other automated means to access the System or the Services for any purpose without 21.co’s express written permission; or (ii) introduce, post, or upload to the System or the Services any Harmful Code. As used in this TOS, “Harmful Code” means computer code, programs, or programming devices that disrupt, modify, access, delete, damage, deactivate, disable, harm, or otherwise impede in any manner, including without limitation, aesthetic disruptions or distortions, the operation of the Services or the System, or any other associated software, firmware, hardware, computer system, or network, or any other harmful, malicious, or hidden procedures, routines or mechanisms that would cause the Services or the System to cease functioning or to damage or corrupt data, storage media, programs, equipment, or communications, or otherwise interfere with the operations of the Service or the System. Harmful Code includes, by way of example, malware known as trojan horses, viruses, worms, time bombs, time locks, devices, traps, access codes, and drop dead or trap door devices.
11. Violations of This TOS
An alleged or actual violation of this TOS may lead to suspension or termination to your access to and use of the Services (without notice or liability) and/or legal action if 21.co (in its sole discretion) determines that you have violated this TOS. 21.co is not liable for suspension or termination of your access to or use arising from an alleged or actual violation of this TOS. In addition, 21.co reserves the right to charge you for the costs of investigation and any remedial action related to any alleged or actual violation of this TOS. 21.co reserves the right to any other remedial action it sees fit. The failure of 21.co to enforce any provision of this TOS for whatever reason does not constitute a waiver of any right to do so at a later time.
12. Limitation of Liability
IN NO EVENT SHALL 21.CO BE LIABLE TO YOU FOR (I) ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE LOSSES OR DAMAGES, (II) ANY BREACH OF ITS OBLIGATIONS DUE TO A FORCE MAJEURE EVENT, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THIS TOS, (III) ANY DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION, (IV) ANY LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THIS TOS, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR ANY OTHER EQUITABLE THEORY. NOTHING IN THIS TOS IS INTENDED TO EXCLUDE ANY NON-EXCLUDABLE RIGHTS OR DAMAGES THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR FRAUD, OR FOR DEATH OR ANY PERSONAL INJURY ARISING AS A RESULT OF NEGLIGENCE.
Further, to the full extent permissible by law, 21.co’s aggregate liability arising out of or in connection with these Terms will not exceed the total amounts you have paid 21.co under this TOS during the twelve (12) months immediately preceding the events giving rise to such liability. These limitations and exclusions regarding damages apply even if any remedy fails to provide adequate compensation.
13. Your Warranties
You represent, warrant, and agree that you are (i) at least of eighteen (18) years of age, and (ii) have full authority to access the Platform and use the Services, and perform all obligations hereunder, without the need for any additional consents or approvals. You further represent that your execution and performance of this Agreement will not breach any existing oral or written agreements with third parties, nor will it violate any obligations that you owe to third parties, including any responsibility to maintain confidentiality.
14. Indemnification
You agree to indemnify, defend (at 21.co’s request), and hold harmless 21.co, its affiliates, licensors, successors, and assigns, and their respective officers, directors, employees, contractors, agents, and customers from any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (i) your use or alleged use of the Services or Platform; (ii) any interaction or transaction between you and a third party; (iii) your breach or alleged breach of this Agreement, including any representation, warranty, or covenant; or (iv) any claim relating to an Input provided by you. 21.co will provide reasonably prompt notice of any claim for which indemnification is sought, except that any delay will not relieve your obligations unless you are materially prejudiced. You may not settle any such claim without 21.co’s prior written consent, which will not be unreasonably withheld.
15. Limits on Liability
21.CO SHALL NOT BE LIABLE FOR CUMULATIVE, AGGREGATE DAMAGES GREATER THAN $1000.00 USD. YOU HEREBY RELEASE 21.CO FROM ALL OBLIGATIONS, LIABILITY, CLAIMS, OR DEMANDS RELATING TO THE PLATFORM AND SERVICES IN EXCESS OF THE LIMITATION PROVIDED FOR IN THIS SECTION.
16. Governing Law and Jurisdiction
This TOS is entered into in the State of New York and shall be governed by, and construed under, the laws of the State of New York without regard to conflict of law rules. Except as provided in the below dispute resolution section, any and all claims arising out of or relating to the Services, Content, or this TOS shall be brought exclusively in the federal or state court of New York City, New York.
Any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Services shall be resolved through binding arbitration conducted in English under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will be held in a mutually agreed-upon location, or if no agreement is reached, in a location determined by the AAA. The arbitration shall be conducted by a single arbitrator mutually selected by the parties, or, if the parties cannot agree, appointed by the AAA. The decision of the arbitrator shall be final and binding, and may be entered and enforced in any court of competent jurisdiction. Each party shall bear its own costs, except that the prevailing party may be awarded reasonable attorneys’ fees and arbitration costs. Nothing in this provision limits either party’s right to seek injunctive or equitable relief in a court of competent jurisdiction.
WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS
You and 21.co hereby waive any right to a trial by jury in any legal proceeding arising out of or relating to this Agreement or the Services.You agree that any claims arising out of or relating to this Agreement or the Services must be brought solely in your individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. You expressly waive any right to participate in or bring a class action or class-wide arbitration. Claims must be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.16. Waiver
We may, at our discretion, choose to delay the enforcement of any rights we have under these Terms. However, such a delay does not constitute a waiver, relinquishment, or modification of those rights and does not limit or affect our ability to enforce our rights in any other context or at any later time.
Even if we delay exercising a right, or are deemed to have waived a right in a particular instance, you remain responsible for fulfilling your obligations to us, including addressing any violations of these Terms and complying with our instructions where applicable.
17. Risk Disclosure
21.co and the Platform do not provide investment, tax, or legal advice. You are solely responsible for assessing whether any financial strategy or transaction fits your goals, risk tolerance, and financial situation. Cryptocurrencies are largely unregulated and may offer limited or no protection in case of loss. They carry a high level of risk and may be subject to extreme price volatility. Their treatment varies by jurisdiction, and cross-border use may trigger multiple legal obligations.
Any content from 21.co and the Platform including but not limited to articles, podcasts, or video is for informational purposes only and should not be considered financial or investment advice. 21.co does not recommend buying, selling, lending, or holding any cryptocurrency or digital asset and is not liable for decisions or actions made based on the Platform content.
18. Miscellaneous
This TOS, together with any documents or policies as may be linked to herein, comprises the entire agreement between you and us for your use of the Services. It supersedes any prior or contemporaneous agreements between you and us regarding your use of the Services. You agree that we may assign this TOS, in whole or in part, at any time. If our assignment leads to a change of us as the contracting party, you have the right to terminate this TOS. You may not assign your rights or transfer your obligations under this TOS or transfer any rights to use the Services. If any provision of this TOS is held to be unenforceable for any reason, such provision shall either be reformed only to the extent necessary to make it enforceable or removed from the TOS entirely and the remaining provisions of this TOS shall remain effective. Sections that by their nature apply after this TOS ends will survive any termination or cancellation of this TOS. Either party may reasonably disclose information related to this TOS or use of the Services as necessary to satisfy any law, regulation, legal process, or governmental request.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED TO YOU “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” NEITHER 21.CO, ITS AFFILIATES, NOR ANY OF OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, OR LICENSORS MAKE ANY REPRESENTATIONS, WARRANTIES, PROMISES, OR GUARANTEES OF ANY KIND WHATSOEVER AS TO THE PLATFORM, SERVICES, SOFTWARE, CONTENT, OR OTHER SERVICES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. SERVICES MAY NOT BE ACCURATE OR RELIABLE, UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES. TO THE FULLEST EXTENT PERMITTED BY YOUR LOCAL LAW, 21.CO DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING FOR NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. YOU ACKNOWLEDGE THAT SERVICES PROVIDED AS PART OF A BETA TESTING PHASE ARE EXPERIMENTAL AND MAY CONTAIN DEFECTS. Notwithstanding anything contained herein, this TOS shall not abridge or prejudice any applicable statutory rights that you may have as a consumer of the Services.